Responsible Gaming
Introduction
At True Fortune Casino, we believe that gambling should be enjoyed as entertainment only. It is never a reliable way to earn money or solve financial problems. The odds are always in favour of the house, and you should only gamble with money you can afford to lose. Please gamble responsibly and within your means.
Age Verification
True Fortune Casino is only available to individuals aged 18 years or older (or the legal gambling age in your jurisdiction). We take age verification seriously and reserve the right to request proof of age at any time. If you are under the legal gambling age, please do not use our services.
Warning Signs of Problem Gambling
Problem gambling can affect anyone. If you recognise any of the following signs in yourself or someone you know, please seek help immediately:
- Spending more time and money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity or lying about the amount spent
- Gambling to escape problems, stress, or negative emotions
- Neglecting work, family, or other important responsibilities
- Borrowing money or going into debt to fund gambling
- Failed attempts to reduce or stop gambling
- Feeling irritable or anxious when unable to gamble
- Losing interest in hobbies and social activities
- Experiencing relationship or family conflicts due to gambling
Self-Help Tools
True Fortune Casino provides several tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you are willing to deposit per day, week, or month
- Loss Limits: Set a maximum amount you are willing to lose during a gaming session
- Reality Checks: Receive periodic reminders about how long you have been playing and how much you have spent
- Session Time Limits: Automatically close your account after a set period of time
- Self-Exclusion: Temporarily or permanently exclude yourself from your account to take a break from gambling
You can access these tools in your account settings at any time. We encourage you to use them.
Support Organisations
If you or someone you know is struggling with problem gambling, help is available. We have listed support organisations appropriate for your location:
United Kingdom
- GamCare: Free confidential support and advice. Visit www.gamcare.org.uk or call 0808 8020 133
- GamStop: A free national self-exclusion scheme that allows you to self-exclude from all online gambling companies in Great Britain. Visit www.gamstop.co.uk
- Gamblers Anonymous: A fellowship for people with a gambling problem. Visit www.gamblersanonymous.org.uk
International Support
- Australia - Gambling Help Online: www.gamblinghelponline.org.au
- Canada - Responsible Gambling Council: www.responsiblegambling.org
- United States - National Council on Problem Gambling: www.ncpgambling.org
- Germany - Bundeszentrale für gesundheitliche Aufklärung: www.bzga.de
Call to Action
If you think you may have a gambling problem, please seek help immediately. Speaking to someone about your concerns is the first step towards recovery. The organisations listed above are confidential, non-judgmental, and available to support you. Remember: it is never too late to ask for help.
For more information about our responsible gaming policies, please contact our customer support team or visit our Terms and Conditions page.